Hi All,
Good day.
Are your firmware version currently on the latest WW-90.10.138.181?
Could you please kindly free some memory via the mobile manager and clear storage and cache on Asus Launcher for a check?
(settings > apps & notifications > see all apps > Asus Launcher > storage & memory >clear storage & cache)
Is there any specific app easier to trigger this problem to happen?
If possible, please kindly show me a short video about your operation.
Thank you.