Zenfone 5z Camera Not FOCUS

[Yulius_Mai]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only

[Alwyn]

Any news @Christine_ASUS

[Christine_ASUS]

Hi friends
I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

[Alwyn]

Christine_ASUS

Hi friends

I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

View post

Looking forward for a positive reply!

[nazeer_002]

Yulius Mai

Please tell us some basic information before asking for help:

1. Model Name: Zenfone 5z
2. Firmware Version: 100.10.107.70_20200320
3. Rooted or not: not
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Please help Camera not focus, just can take near area only

Zenfone 5z Camera Not FOCUS

Same Problem here. Main camera auto focus causing blurry images. All steps done. Even resetting or downgrading to Android p didn't help. Issue started after the software update.

[wjuwale]

How can Asus release an update which corrupts most of the cameras and if this is impacting the camera hardware then asus has to repair it and replace the camera hardware.