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Zenfone 5z Camera Not FOCUS

Yulius_Mai
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only
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170 REPLIES 170

Christine_ASUS
Community Legend II
Hi friends
After double checking the case, please bring your device to the nearest repair center for further checking. Thank you.

Hi Asus,
I have the same issue of main camera blurry , wide angle cam is ok .
Seems to be software update issue because it started after I updated software .
Can you please help ?

Christine_ASUS
Community Legend II
Hi tilvevidyadhar
Thank you for your asking. Please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

sethjohn061
Star I
Facing the same issue with the main camera. The service centre is telling that the issue is with the hardware and they need to replace it which will cost about ₹3500.
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Gyanu_Gamal
Star I
Hi Asus,
I have the same issue of main camera blurry , wide angle cam is ok .
Seems to be software update issue because it started after I updated software .
Can you please help ?