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Zenfone 5z Camera Not FOCUS

Yulius_Mai
Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: 100.10.107.70_20200320
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please help Camera not focus, just can take near area only
P51VQU20D8FN.jpg


J8FWYM3ZXMDI.jpg



170 REPLIES 170

ArgoNth
Star II
Use this autofocus : CAF or smart AF, no infinite. I had this problem 2 months ago

Hello @Christine_ASUS ,
I apologize for my bheaviour earlier .Kindly check your PM as I have provided you the further details.Thank you.

shiroleketan
Star I
I've same problem from last one MONTH, changed to CAF or SMART AF or Infinite didn't get solved only wide cam is working with less mp. Please help.

Christine_ASUS
Community Legend II
Hi shiroleketan
Thank you for your asking. According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

siebedoggen
Star I
Dear Christine_ASUS

I have the same issue