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Zenfone 5z Camera Not FOCUS

Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version:
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Please help Camera not focus, just can take near area only


170 REPLIES 170

Community Legend II
Hi friends
Please check your inbox for further reply. Thank you.

Maybe you can make sure the heat is not too hot and don't forget to cleaner like the outside of the lens.
Sometimes mine do like that after playing hkb gaming for too long.

Star I
I too had this issue.. Had to tap on front or back side of the phone to get the Main Camera focus properly and that too work only temporarily.
This is a hardware issue. I have changed the rear camera module last week. Main Camera + Wide Angle comes as a single Unit.
Now it is back to normal and good as new.

Star III
@naveenniaz if this is a hardware issue then how this problem came to everyone's phone after a software update.
How much did u pay for changing camera module.

Rising Star I
Def. I agree with @DEOKANT. It is definitely a software issue. I heard some users’ camera were solved by sending to crevice center with a software(not sure which) re-flashing.