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Zenfone 5z after March update serious bug

mtn_madhan
Star III
After latest March update my camera app does not focusing any object as well as photo & video asus look into bug and try to provide update without bug.
1 REPLY 1

victor010
Zen Master III
Hi, kindly follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup.