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ZenFone 5 ZE620KL Android Q bugs and fixes

Rising Star II
No sound when calling on the other end: Please go to Google assistant settings and go to "Assistant" -> "Phone" and turn off "Hey Google" under "Voice Match"
Device screen keeps lighting up when downloading a file: If you lock your phone it just keeps lighting up, and then timeout, and then light up... It happens when there is a progress bar in the notification or the contents are constantly updating like when downloading files and apps, Google Camera processing HDR+, copying files, etc. Turn off "New notifications" under Settings -> Display -> Advanced -> Lock screen display
NFC can not emit any information (Can read NFC tags but can not do mobile payments etc.): No fix yet
SUPER strong vibrations when double tap to wake screen, annoyingly strong vibrations when fingerprint unlock(used to be none) and notifications(some are very strong)
The "Loud speaker" is quiet and the sound quality sucks. That is what happens when it is an AOSP ROM and so no device specific tweaks and features.
Very sharp corners for UI elements. Should be nice and round.
Charging speed is slower
Sometimes no notification LED
ASUS modified the WiFi and signal status bar icons to include network activity indicators, and the size and margin is off.


Zen Master I
Hi jerrymonkeyinc,
1 & 2 is expected to be improved through a future firmware update.
3.Please tell us what kind of card, app, or payment you're trying to use with NFC. Is NFC detection normal? Please try testing NFC in SMMI test (Type .12345+= in calculator). Please also check your inbox for a PM I sent you.
5.Sorry for the inconvenience caused. We'll look into this problem and keep you updated.
7.Please test the charging speed without using the phone, clear the background apps, and turn on airplane mode. Please test for a longer term and provide us the battery variation screenshot. (Settings>Battery on the battery icon to access Battery usage, and take a screenshot of this page.)
9.Do you mean it should flash green&yellow when notifications come to Discord in Android 10?

Zen Master I
Hi bokoradam112,
Please kindly provide us with a screenshot if possible. Please also tell us your display & font size settings.
If possible, please show us an original photo of the camera problem. Please also provide us the information below: Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)
Sorry for the inconvenience caused. We'll look into the problem and keep you updated.
Thank you 🙂

Community Legend II
Hi friends,
The issue of NFC has been solved with the latest version WW-17.0615.2005.25, which is now on our official website, please check your phone Settings>System>System update, or visit our website for manual update
#Update Guide

If you have any further queries, please do not hesitate to contact me.