Zenfone 5 blurry camera

[ikkigooners]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW_16.0615.1908.109
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera

Last edited by ikkigooners on 2019/9/5 18:21 LOOK AT MY LAST POST, IT HAS NOT BEEN FIXED SINCE THIS WAS POSTED.

Hi, ever since the new update, my camera took a blurry photo if the object is more than 1 meter (and infinity), the focus is fine with object less than 1 meter (up to around 10 cm). The firmware is WW.Phone-16.0615.1905.102-0 and my Camera app version is 4.2.11.4_19064.


I already tried to reset my phone twice, but it still takes a blurry photo.
Tried formatting cache partition, still blurry.
Resetting the camera app, still blurry.
Tried changing saving location from MicroSD to internal is still blurry
The bug is only in main camera, the ultra-wide is not affected.
Pro mode's manual focus is also take blurry photo even with the slider is cranked to infinite.


Here's the example in 10 cm distance (good focus):


Here's when taking photo with 1+ meter (blurry):



100% crop, so blurry.


Waiting for firmware fix ASAP.Can't afford to bring the phone to service center as the nearest service center is located at 5 hours driving (200+ km, shitty road) from my location.

Thanks.

[bondol_hendra]

My primary camera Zenfone 5 is blur. I think is bad for update from ASUS.
My cellphone is just over 1 years old. It's very bad, because my history using phone is not broken over 3-4 years.
I bought asus zenfone with expensive. I think, I will using this phone 4-5 years with asus.
what the responsibilities from asus if almost all your user zenfone 5 a have problem like this?