Wifi keep dropping off
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01-03-2020 05:18 AM
Model: ZC600KL
RAM: 4G
Firmware/APP Version: ww_16.0610.1911.89
Frequency of Occurrence: less than half hour
Rooted: No
APP Name:
After I upgrade the system to android v 9, the wifi is not stable and dropping every around 15min, sometime even less time. Not find any pattern yet. Please help!
RAM: 4G
Firmware/APP Version: ww_16.0610.1911.89
Frequency of Occurrence: less than half hour
Rooted: No
APP Name:
After I upgrade the system to android v 9, the wifi is not stable and dropping every around 15min, sometime even less time. Not find any pattern yet. Please help!
1 REPLY 1
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01-06-2020 10:41 PM
Last edited by Jei_ASUS on 2020/1/7 14:42
Hi redtaojht,
Please try resetting your network settings and try again. (Settings > System > Reset options > Reset Wi-Fi,mobile & Bluetooth)
Could you tell me the brand and model of the WiFi router that has this problem?
Have you tried connecting to a different router?
Do other phones connected to this same WiFi have the same problem at the same time?
Please show us a screenshot of your WiFi information.
(Settings > Network & Internet > Wi-Fi > tap on the WiFi already connected to access Network info)
Thank you 🙂
