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Wifi keep dropping off

redtaojht
Star I
Model: ZC600KL
RAM: 4G
Firmware/APP Version: ww_16.0610.1911.89
Frequency of Occurrence: less than half hour
Rooted: No
APP Name:

After I upgrade the system to android v 9, the wifi is not stable and dropping every around 15min, sometime even less time. Not find any pattern yet. Please help!
1 REPLY 1

Y_ASUS
Zen Master I
Last edited by Jei_ASUS on 2020/1/7 14:42 Hi redtaojht, Please try resetting your network settings and try again. (Settings > System > Reset options > Reset Wi-Fi,mobile & Bluetooth) Could you tell me the brand and model of the WiFi router that has this problem? Have you tried connecting to a different router? Do other phones connected to this same WiFi have the same problem at the same time? Please show us a screenshot of your WiFi information. (Settings > Network & Internet > Wi-Fi > tap on the WiFi already connected to access Network info) Thank you 🙂