Model: ZE620KL
RAM: 4G
Firmware/APP Version: PPR1.180610.009.WW_Phone-16.0615.1910.112-0
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Camera
Hi!
I can't seem to record videos using the built-in camera while my earphones(stock) or anything is plugged in. An error flashes and closes when I hit the record button.
I have updated everything, and tried what was suggested in the forums and nothing seems to work
Even tried this
"Hi all,
After the relevant team's investigation, this issue may be caused by Google related apps.
If you are experiencing this issue, we would suggest that you first clear the background apps in recent app list.
However, some services may still be running in the background and cannot be cleared.
In this case, we would advise that users try:
1) Update Google related apps.
2) Check if other recorder apps are failing to work as well.
3) Tap and hold the home button to launch Google Assistant and make sure the Google Assistant's Mic is working normally without being stuck. Then, close Google Assistant.
Lastly, you may check if the camera recording is working normally.
Thank you."
but still having the error.
