Unlock Device App does not unlock bootloader

[yusufarifin532]

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)

[cosimo_marino_1]

Hi #Christine_ASUS
I am trying to unlock my device (ZE620KL) but it shows, an unknown error occured, maybe due to network error please try again.
The firmware of my ze620kl is TIM-16.0615.1905.100 . Can you help me?

[Christine_ASUS]

Hi cosimo.marino.1984
Thank you for your asking. Please check your inbox and provide me some essential personal information for further checking.

[Olivier_catta]

Hello,
same problem of "Network error" on my TF300T.
Android 4.2.1
Not rooted
Build JOP40D.WW.epad-10.6.1.27.5-20130902
Camera version TF300T-000128

[Christine_ASUS]

Christine_ASUS

Hi friends

The latest Unlock Tool is now available on our official website. I put some of the models, which I recalled someone had asked in this thread, as below

# ZenFone 5 (ZE620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_Download/

# ZenFone 5Z (ZS620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_Download/

# ZenFone Max Pro M1 (ZB601KL/ZB602KL) Unlock Tool

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_Download/

# ZenFone Max Pro M2 (ZB630KL/ZB631KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-Max-Pro-M2/HelpDesk_Download/

# ZenFone 3 (ZE520KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/

For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

View post

Hi Olivier.catta
Thank you for your asking. Kindly refer to the aforementioned statement. For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

[SadRobot]

@Christine_ASUS, help me please.
Model Name: Asus ZenFone 3 Ultra (ZU680KL)
Firmware Version: WW-14.1010.1804.75
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): 9.1.0.7_180912_fulldpi
Android Version 7.0
Error message: " an unknown network error occurs, which may be a network connection issue, please wait and try later ".
I tried with both wifi and mobile data.

How to unlock the bootloader?