Model: ZE620KL RAM: 6G Firmware/APP Version: PPR1.180610.009.WW_user 90.11.162.72_20190531 release-keys Frequency of Occurrence: Most time Rooted: No APP Name:
After the latest updates I have had a lot of trouble with my ZenFone 5Z. It lags constantly, it's super slow. I have tried cleaning the cache and I close every time the background apps but it seems that neither helped. What should I do?
Hi roberta.dicosta,
Could you tell us whether the lagging happens in any specific apps or specific actions on the phone?
If yes, please tell me the apps and their versions.
Does any part of the device feel warm when this happens?
Thank you 🙂
