[Solved] ZenFone 5Z after firmware update I can't use Android Auto in my car *Subaru xv /crosstrek

[jalburque]

Model Name: Zenfone 5z
Firmware Version: Version WW-100.10.107.110
Rooted or not: NO Rooted
Frequency of Occurrence: All the time
APP Name & APP Version (If your issue relates to the app): 5.8.604354
Android auto doesn't work with the voice command, and stop working without any reason

[Christine_ASUS]

Hi jalburque
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Does the issue appear right after any system/apps' download or update?
2. Can you use Android Auto with you car before? Which model of the car?
3. Have you tried to retrain your voice model?
Settings>Search>Android Auto>"Hey Google" detection>Retrain voice model

[jalburque]

1.- its appear after install the last firmware uptdate
2.- yes i can, can control waze and the music , subaru xv /crossteck
3.- i will do it after send this message

today y tried to do use it and appears a message like the internet connection is unstable, but in the radio sreen lokks like its has conection

Thanks for your time

[jalburque]

the problem in in the internet conecction, using waze in the phone it's says "without internet conecction"

there is any way to downgrade the firmware to the previos version????

[jalburque]

if you want to use a browser in the phone it's works, but if any aplication need to use internet, it doesnt' works