Sliding two fingers on the screen causes jitter.

[BrunoF20]

Rooted: No
APP Name: All applications that require two simultaneous touches to control.
Model: ZE620KL
RAM: 4G
Firmware/APP Version: Tested on several.
Frequency of Occurrence: Every time the user uses two fingers on the screen.

Hello, folks. I bought my Zenfone 5Z (4GB/64GB) recently, specifically to play some games that other devices that were within my budget wouldn't be able to handle. But I'm disappointed with a detail that, although it looks small, makes a huge difference to the gaming experience. Every time a game requires two fingers to control (usually first-person and third-person shooting games), the touch sensitivity doesn't allow me the precision I need for such games. I slide my left thumb on the left side of the screen to control the movement and my right thumb on the right side of the screen to control the aim, as the game requires. The problem appears when I try to aim while running. What you don't notice when you slide your fingers quickly, when I slide slowly (for greater accuracy) the screen doesn't respond as it should, generating a jittery stutter. To test more thoroughly, I downloaded the MultiTouch Tester app from Google Play. During the tests I was able to see that the problem happens when - specifically - two fingers are used. Not with one, not with three or more. I'm in the stable version of Android 10 that I downloaded from the official Asus website in my country. I was only able to update my device this way, since when it arrived (with Android 😎 I couldn't find firmware updates available. Anyway, I found this problem even when I was using the Android version that came from the factory on the device. Thanks in advance!

[Y_ASUS]

Bruno~xD posted on 2019/12/15 05:59 Don't leave me here, please! Ne me quitte pas. (8)

Hi Bruno~xD, Could you tell us the apps this usually happens in? Thank you 🙂

[BrunoF20]

Last edited by Bruno~xD on 2019/12/25 09:41 Identity V shows it better, but happens too on PUBG, Call of Duty... Every time a game requires two fingers to control (usually first-person and third-person shooting games), the touch sensitivity doesn't allow me the precision I need for such games. I slide my left thumb on the left side of the screen to control the movement and my right thumb on the right side of the screen to control the aim, as the game requires. The problem appears when I try to aim while running. What you don't notice when you slide your fingers quickly, when I slide slowly (for greater accuracy) the screen doesn't respond as it should, generating a jittery stutter. Not smooth at all. Touch needs calibration. Thank you for not leaving me alone! You're great, Jei! Don't know if you're on it, but Merry Xmas...or have a nice day anyway! xD

[Y_ASUS]

Bruno~xD posted on 2019/12/25 20:38 Identity V shows it better, but happens too on PUBG, Call of Duty... Every time a game requires two ...

Hi Bruno~xD, For PUBG, our relevant team has confirmed that this would be an app issue and could be found on other phones as well. We would suggest that you report the problem to the app developer. For Identity V and Call of duty, please tell us the app versions. If possible, we would need a short video showing the problem. Thanks for your help. Merry Christmas to you too! 🙂

[BrunoF20]

Jei_ASUS posted on 2019/12/26 06:27 Hi Bruno~xD, For PUBG, our relevant team has confirmed that this would be an app issue and could ...

It's not, Galaxy S7 and S9+, LG G7 here at home don't feel the same when sniping in PUBG. All games are in the latest version and it feels like that since the first time I played. Also, we have the MultiTouch Tester app showing the issue on the videos on my reply above: 2 fingers slinding slowly on screen causes the flickening.

[BrunoF20]

Bruno~xD posted on 2019/12/26 10:33 It's not, Galaxy S7 and S9+, LG G7 here at home don't feel the same when sniping in PUBG. All gam ...

Please, just ask team to fine tune touch firmware calibration, 2 simultaneos touch flickening is ruining game experience.