SIM Card tidak terbaca (no service)

[dota2haris]

Model: ZS620KL
RAM: 6G
Firmware/APP Version: WW-90.10.138.181
Frequency of Occurrence: 1 kali setelah pembaruan sistem
Rooted: No
APP Name:
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201903/05/025412yisdctb88xb04cdp.jpg

Sudah 5 hari kartu sim di Zenfone 5z sy tidak terbaca pdhl di hp teman baik" aja. Sy baca beberapa postingan di forum ini ada beberapa org mengalami kendala yang sama. Postingan lain bercerita membawa hp ke service center dan katanya masalah hardware. Aneh banget kalau alasannya masalah hardware karena ini harganya lumayan dan termaksud hp baru, sedangkan kejadiannya tepat setelah pembaruan sistem. Sy sdh coba hubungi layanan online asus tapi malah diputer". Apakah teman" ada cara lain? Karena repot banget jika harus menunggu 3 hari lebih jika ke service center.

[ServiceE_Asus]

Hi dota2haris and razemotte08, Good day. I've texted you by PM, please kindly check your message box. Thank you.

[ServiceE_Asus]

Hi dota2haris and razemotte08, Good day, This problem is still under investigating. Please kindly help me to remove the SIM card, restart the device then re-insert the SIM card for a check. Thank you. 🙂

[ServiceE_Asus]

Hi Both, A new firmware will be published recently, please wait for the next update WW- 90.11.162.45. Or I would suggest you update manually. For instructions please refer to the link below: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=1158 If this no service situation still there, could you please help us capture a log about this matter? Thank you.

[ServiceE_Asus]

razemotte08 posted on 2019/3/13 17:49 For the fourth time, my phone has no more service. He went to repair 3 times (for the same failure) ...

Hi razemotte08, Sorry for not replying you earlier. I've sent you a message, please kindly check it. We would appreciate your reply.

[ServiceE_Asus]

dota2haris posted on 2019/3/7 06:30 My SIM card is working fine in other device and other SIM card is still not working in my zenfone 5z ...

Hi dota2haris, Good day, May I know whether does this problem still persist after the update WW-90.11.162.50? Thank you.