Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW16.0615.1910.112
Frequency of Occurrence: every time
Rooted: No
APP Name:
Hello everyone,As soon as I updated my phone to V16.0615.1908.109,every time i try to have a phone call, screen will remain on. I tested thesensor by both Asus build in application (.12345+= in calculator) alsodownloaded separate application from Google store, both confirm that sensor isfine. whenever I reset the phone, everything works fine, but after a while,maybe 2~3 phone calls, yet the problem acquired again. I tried to switch on andoff the sensor during the calls from settings in "call menu". unfortunatelyno change and i have to reset the phone every time. even after updating to 16.0615.1910.112, it is not fixed.
looking forward for you advises.
Thanks in advance
