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Proximity fail

SirTika
Star I
I don't have service center in Egypt, now phone is switching off and can't get it open during voice note on WhatsApp or Facebook messenger call. This is really annoying, I just bought the phone and still paying my installment. Reset factory done, proximity test failed , nothing is working ... I need help
2 REPLIES 2

sidarya31
Rising Star II
Only service center can resolve the issue.

Falcon_ASUS
Moderator
Moderator
SirTika

I don't have service center in Egypt, now phone is switching off and can't get it open during voice note on WhatsApp or Facebook messenger call. This is really annoying, I just bought the phone and still paying my installment. Reset factory done, proximity test failed , nothing is working ... I need help


Proximity fail
@SirTika
According to your description, I would like to suggest you to bring back your mobile to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help.
The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.