Problem in screen capturing...

[Versatile]

Frequency of Occurrence: Always
Firmware/APP Version: WW-100.04.44.98
RAM: 6G
Model: ZE620KL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/09/054954k8yn8daazoybo7vm.png
Rooted: No
APP Name: Screen Recorder

Not able to get screenshot, to record screen and also error in casting. Please help!

[ARP_ASUS]

Hi, which App is that in above screenshot? Kindly mention all the scenario. Record screen & error in casting what error do you get & what exactly you are trying to with both those options.