Netflix not in HD after Android 10 update on Zenfone 5z

[uduvdesai]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: Android 10
Frequency of Occurrence: Always
Rooted: No
APP Name: Netflix

Hello Asus team, Netflix came with hd support on Zenfone 5z on Android pie but as soon as phone updated to Android 10, hd support is not there. Can you please help. Thanks, Urvin Desai.

[pauloajm]

Thanks. I had previously cleared the cache, following the same steps to no avail. But now I did it as well the clearing of the storage. Started the APP and managed to configure it to enable HD. Confirmed it by downloading EP01 of SnowPiercer that now takes 480mb, little over double of what I was getting.

[AmitGarde]

pauloajm

Thanks. I had previously cleared the cache, following the same steps to no avail. But now I did it as well the clearing of the storage. Started the APP and managed to configure it to enable HD. Confirmed it by downloading EP01 of SnowPiercer that now takes 480mb, little over double of what I was getting.

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Good to hear this 😊👍 njy