Netflix not in HD after Android 10 update on Zenfone 5z

[uduvdesai]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: Android 10
Frequency of Occurrence: Always
Rooted: No
APP Name: Netflix

Hello Asus team, Netflix came with hd support on Zenfone 5z on Android pie but as soon as phone updated to Android 10, hd support is not there. Can you please help. Thanks, Urvin Desai.

[Blake_ASUS]

Dear all, This issue has been reported and now under investigation. Thank you.

[khanquerer5pg]

williamseppelfeld posted on 2019/12/9 21:56 Yeah, and i asked for support and they said we can't return to android 9, since there is no offici ...

That's why you should have read changelog before updating ,I read it n knew it's gonna make Zenfone5z worst than ever

[williamseppelfe]

khanquerer5pg posted on 2019/12/11 12:22 That's why you should have read changelog before updating ,I read it n knew it's gonna make Zenfon ...

the changelog didn't say anything about this, the rest is okay so far

[pauloajm]

Is there a fix already? DRM shows L1, but netflix shows L3.
EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320
Netflix 7.58.0 build 26.34888

[AmitGarde]

pauloajm

Is there a fix already? DRM shows L1, but netflix shows L3.

EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320

Netflix 7.58.0 build 26.34888

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Netflix HD is fixed alredy in .46 update
Try to clear cache n storage for netflix from apps and notifications option in settings and then relogin ur issue will be solved
If not re-install netflix app and then check
Thankyou 😊