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Lag

gogokiki_2902
Star I

‎03-03-2020 04:17 AM - last edited on ‎01-16-2024 01:27 AM by Community Manager

Model: ZE620KL
RAM: 6G
Firmware/APP Version: latest version
Frequency of Occurrence: Latest version
Rooted: No
APP Name: all of apps

After upload the new version Android 10 of zenfone 5z. Facebook, YouTube, Pubg,..... All of apps in my phone sometimes lag. I think Android 10 too badly. The android 9 has nice icons
10 REPLIES 10

ValeeraSanguina
Star III

‎03-12-2020 04:13 AM

Jei_ASUS posted on 2020/3/12 02:56 Hi ValeeraSanguinar, Everything is laggier on 10.
ZenUI, Settings, Google Play, Chrome...I think it's everywhere.
0 Kudos

henrique_pereir
Star I

‎03-12-2020 03:25 PM

Jei_ASUS posted on 2020/3/12 02:56 Hi ValeeraSanguinar, Everything is laggier on 10.
About the lag, possibly is a really bad system memory management. Sometimes, that issue happens here, provoking random apps restarting, like Firefox and Twitter.
0 Kudos

BrunoF20
Zen Master I

‎03-12-2020 05:12 PM

zekron4x posted on 2020/3/12 19:25 About the lag, possibly is a really bad system memory management. Sometimes, that issue happens he ...
It can be the CPU, coinciding with the possible cause of the touch issues.
0 Kudos

henrique_pereir
Star I

‎03-12-2020 05:20 PM

Bruno~xD posted on 2020/3/12 19:12 It can be the CPU, coinciding with the possible cause of the touch issues.
Yeah, that's a possibility too.
0 Kudos

Y_ASUS
Zen Master I

‎04-07-2020 08:18 PM

ValeeraSanguinar
Everything is laggier on 10.



Charging led doesnt turn green if charging with the phone turned off.



Battery percentage is not real-time.



The 2-touch stutter still here since Android 8 (and I'm in the latest 10 firmware .46).
View post
Hi ValeeraSanguinar & all,
The charging light effect after 100% has been adjusted in the latest firmware version WW-100.10.107.70.
You may update to the latest firmware version by checking in Settings > System > System update.
You may also manually download from our website: https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_BIOS/
How to update firmware: https://www.asus.com/support/FAQ/1009748/

Please also check if the lagging problem has been improved in this version.
If not, please kindly tell us which app or which part of the system has this problem during what kind of actions performed.

Thank you and have a nice day 🙂
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