Homescreen scale problem

[shadowring45]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Android 9
Frequency of Occurrence: First time
Rooted: No
APP Name:

Hi, I have problem with homescreen not able to fullscreen How can I fix it?

[ServiceE_Asus]

Last edited by Emilee_ASUS on 2019/7/10 14:26 Hello shadowring45, Good day. Could you show me a short video about your operation of rescaling app? Please save your video to a cloud and paste us your public link. (e.g. Google drive or Asus Webstorage) Thank you.

[ServiceE_Asus]

Hello shadowring45, Good day. Could you show me a short video about your operation of rescaling app? Please save your video to a cloud and paste us your public link. (e.g. Google drive or Asus Webstorage) Also, please show me your screenshot of app scaling settings. Thank you.

[Y_ASUS]

shadowring45 posted on 2019/7/5 00:49 Yes,when i restart phone this problem still appear. I think doesn't use any setting in the system s ...

Hi shadowring45, Thanks for your reply. Could you try pinning the navigation bar > then unpin the navigation bar (marked red below), and check if this can improve the problem? Thank you for your help 🙂

[Y_ASUS]

shadowring45 posted on 2019/7/5 00:49 Yes,when i restart phone this problem still appear. I think doesn't use any setting in the system s ...

Hi shadowring45, Could you show me a screenshot of the app scaling settings and navigation bar settings? Settings > Display > App scaling. Settings > Display > Navigation bar. Could you show me a short video of the process of rescaling apps that caused this issue to occur? To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you 🙂