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Google Chrome & Android System WebView is not getting updated from Play Store. Need Help ?

safal
Star II
Please tell us some basic information before asking for help:
Model Name: Zenfone 5z
Firmware Version: QKQ1.191008.001.WW_user_100.10.107.99_20200906
Rooted or not: Not Rooted
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Google Chrome & Android System WebView
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I've tried restarting phone.
I've also tried Force stopping Play Store, Google Chrome and Android System WebView & clearing cache of Play Store, Google Chrome and Android System WebView.
But no solution
Need help 🙏


8 REPLIES 8

Debasish_Sahoo
Zen Master I
I had faced this issue 2-3 months ago and factory reset solved my issue.
If u really need to update these apps then reset your phone.
Thanks!

safal
Star II
Thanks but That's a lot of data to restore. If I do factory reset.
I need better solution !

Alice_Renaut
Star III
Disable Google Play Store and Google Play Services.
Restart the device.
Activate both apps again.
Let me know if that helped.

ramans059
Star I
Hi Alice...if we disable Playstore and play services,will it affect working of Android system or smooth working of any other app