Hi
jaja.12100,
Please provide your firmware version: Settings > System > About Phone > Software information
Could you upload the original photos for us to check?
Please also provide us the information below:
Rear/front camera, the ambient brightness, which camera mode, what camera settings( Screenshot the preview before you take the picture. Also, access the camera settings by tapping the upper right three dots and screenshot this page.)
Thank you
🙂