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Camera freeze when using portrait more and wide angle in Zenfone 5z

I am facing camera freezing problem sometime in my Asus zenfone 5z
2 REPLIES 2

fussion_ASUS
Rising Star II
Hi, we'd request you follow the below steps:
1. Check your phone for latest software version.
2. Go to Camera settings & try changing focus mode
3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
4. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
5. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/
6. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

Alwyn
Rising Star I
Buy a new phone. You won't get anything here.