Camera app problem

[ifthakher668]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: No
APP Name: Camera
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201906/01/194016etjsd5ize4zl5c5l.jpg

When I open camera app for record slow motion video this happen. Plz update camera app and solve this. I request you plz improve camera app..🙏🙏🙏🙏🙏🙏

[ServiceE_Asus]

Hi ifthakher668, Good day. Is your camera version currently on 4.2.11.1? If yes. Please kindly restore the camera app to the default settings for a check. (settings > apps & notifications > see all apps> app info> camera > storage & memory >clear data and cache.) If this problem still persists, please kindly tell me where are your videos and photos save to? (e.g. internal storage or SD card) Thank you.

[watssonmerry]

I have also faced the same problem with my new phone and I have tried a lot to solve the issue of searching on the Internet, but it failed to solve the error. Finally, when I visited epson printer error code 0xf3, it helped me a lot to get all kind of solutions regarding the issue.

[ifthakher668]

Yes.. latest version of camera Need more improve

[ServiceE_Asus]

Hi ifthakher668, Does the camera work without crash problem after restoring to default settings? If this problem still appears, please kindly let me know. Thank you. 🙂