Calls go to voicemail 5Q

[tomgawron]

I have TMobile my calls go to voicemail. I have found that if I set to 3g it works fine. But this defeats the purpose of a faster 4G phone. I have been to T-Mobile and they tried resetting the APN but nothing works. I will never buy a Asus phone again. If anybody knows how to fix this please let me know tgawron@aol.com

[tomgawron]

Thanks Dean for the link I programmed new apn in. will see what happens time will tell. Thanks again!!

[Deannnnn]

np, you can check on this info as well

[tomgawron]

Thanks Dean, phone seems to be working still testing will update thanks again

[tomgawron]

Running that new APN for a while now. still has problems maybe not as bad but sometimes calls go straight to voicemail. I think I'm done with Asus phones! bought my wife a pixel 5 for her Bday she loves it and it works great..maybe I'll buy myself one. Thanks for trying

[Christine_ASUS]

Hi tomgawron
Thank you for your reply. If the APN adjustment do improves the situation, please check with your local carrier for their official APN suggestion in you region. Please note that the issue is related to the compatibility between the signal support in your region and the model spec.
No matter which model are you going to purchase in the future, you may try the model with your carrier card at store in your region before buying a phone. Thank you.