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ZenFone 5 Series
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Humongous power drain

Model: ZE620KLRAM: 6GFirmware/APP Version: WW_100.04.44.98_20191115Frequency of Occurrence: All the timeRooted: NoAPP Name: Well, few months ago I complained about the fact that the battery life dropped from two straight days to one day. Over one sin...

No Signal/Service (Zenfone 5Z)

Model: ZE620KLRAM: 6GFirmware/APP Version: PPR1.180610.009.WW_user_90.11.162.111_20191008 release-keysFrequency of Occurrence: 3Rooted: NoAPP Name: Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/05/173316x9qf9ghf79xlx8x1.jpgHi...

Battery Draining While Watching Videos In MX Player

Rooted: NoAPP Name: Frequency of Occurrence: Model: ZE620KLRAM: 6GFirmware/APP Version: Hi Asus Zenfone 5Z User , Battery Draining While Watching Videos In MX Player . If Anyone Have Facing Same Problem . Please Ping Me . Impor...

Fingerprint scanner not working

Model: ZS621KLRAM: 6GFirmware/APP Version: Android 9Frequency of Occurrence: AlwaysRooted: NoAPP Name: Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/05/043231pjxts6tqkqsxj4gg.jpgHi, Been having trouble with my fingerprint sca...

Zenfone 5Z losing SIM signal and rebooting

Model: ZE620KLRAM: 6GFirmware/APP Version: M3.15.35.33-Draco_000621Frequency of Occurrence: Constantly for the past 2 weeksRooted: NoAPP Name: Hi, My Zenfone is constantly losing SIM signal, not detecting the SIM card and rebooting constantly. I trie...

Netflix not in HD after Android 10 update on Zenfone 5z

Model: ZE620KLRAM: 6GFirmware/APP Version: Android 10Frequency of Occurrence: AlwaysRooted: NoAPP Name: NetflixHello Asus team, Netflix came with hd support on Zenfone 5z on Android pie but as soon as phone updated to Android 10, hd support is not t...

Usb

Model: RAM: Firmware/APP Version: Frequency of Occurrence: Rooted: APP Name: Screenshot: My pc on windows 7 cannot detect my zenfone 5, in only charges, i dont have the notifications on my phone whether to trust the device or not and if i were to use...

Youtube support channel