Audio Wizard - Personal Audio Profile

[angelo_santos_p]

APP Name:
Frequency of Occurrence: All the time
Rooted: No
RAM: 4G
Firmware/APP Version: Pie 9.0
Model: ZE620KL

When calibrating the ZenEar stock earphones thtough the Audio Wizard, there is a grounded sound that can be heard after the first step. This occurred only after the Pie update. It doesn't happen when Bluetooth earphones are used.

[ServiceH_ASUS]

Hi angelo.santos.ph Good day. Could you describe more clearly about grounded sound ? Thank you! Please check with different earphones if possible. Can you help me confirm that phone is up to date? Thank you