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Asus zenfone 5z restarting and no network

Sufyan
Rising Star I
From some days my phone started to restart on its own for no reason and each time it restarts on its own the network signals are gone and then I have to restart it again from power menu and after the restart the signal comes back but after some hours the same thing will happen again sometimes happens after an hour or half an hour or some times in minutes and no I didn't dropped my phone nor there's any kind of virus or ghost doing it if that's what you guys are going to say it's a software bug that needs to be fixed and if someone says in the comment but I'm not facing that then you should know many bugs previously showed up on some devices and didn't showed up on others this in consistent behaviour is famous from Asus. In updates and also in bugs 🤦

Please request the developer team to fix this ASAP cuz I didn't buy this phone for testing OS on this phone I bought it to use it as my daily driver so please try na understand
@Anders_ASUS @CH_ASUS @Titan_ASUS @Laura_ASUS @Mister @kikoly
75 REPLIES 75

Christine_ASUS
Community Legend II
Hi adityapruthi2001
For your case, I will check with relevant team and further reply.

hkumar73
Star II
Christine_ASUS

Hi hkumar73

Thank you for your asking. Do you encounter the situation below as well?

(1) show "com.qualcomm.qti.simsettings" has stopped

(2) freeze

(3) reboots automatically until networks come

If your device just auto-reboot or auto-shutdown yet does not encounter freeze or "com.qualcomm.qti.simsettings" stopped issue, please bring your device to the nearest service center for further checking.


View post
1)the system shows settings has stopped and when I tap on it then qti that thing opens up.
2.i don't know about freese but when I use phone network come and go and restart.mostly happens when phone is idle 50% times.
3)yes this is already, I got my girlfriends phone she is on August pach and she is using it flawless.twited last niggt when I installed update through websit and after update system crashed.i turn up the dev options>show app dialog when system crashes.so it also showed me settings has stopped.now her phone is aslo f#cked up.im regretting.

Christine_ASUS
Community Legend II
Hi adityapruthi2001 & hkumar73
a. Does the device have SIM signal issue?
b. Can the battery charge properly?

Besides, hkumar73, please provide me the video of your auto-restart process so that I can understand the answer (1).

adityapruthi200
Rising Star II
Christine_ASUS

Hi adityapruthi2001 & hkumar73

a. Does the device have SIM signal issue?

b. Can the battery charge properly?

Besides, hkumar73, please provide me the video of your auto-restart process so that I can understand the answer (1).


View post
A)no,all calls and internet are working flawaless but yeah obviously only for sometime.
B) No , Phone charges super qucik.No problem in that.

hkumar73
Star II
Christine_ASUS

Hi adityapruthi2001 & hkumar73

a. Does the device have SIM signal issue?

b. Can the battery charge properly?

Besides, hkumar73, please provide me the video of your auto-restart process so that I can understand the answer (1).


View post
After this mam the phone restarts.