05-15-2020 11:20 AM - last edited on 01-16-2024 01:06 AM by ZenBot
05-15-2020 01:20 PM
irshad.khan.inThis clearly looks like motherboard issue take ur device to nearest service centre for further checkups and also i would suggest you kindly backup ur important data as early as possible until ur device is working or else after fully dead u can loose all ur dataMy phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.
I observed this meassage is coming after I started facing this auto shutdown issue.
I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.
Many time phone is not starting, then i have to shake my phone to Start.
Please help me. 😥
Please tell us some basic information before asking for help:
- Model Name: ZS621KL-2A011IN
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: Many Times in a day without charging
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Asus 5Z getting shutdown automatically
05-16-2020 01:44 AM
irshad.khan.inBtw.... How did you got those circle notification icons???My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.
I observed this meassage is coming after I started facing this auto shutdown issue.
I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.
Many time phone is not starting, then i have to shake my phone to Start.
Please help me. 😥
Please tell us some basic information before asking for help:
- Model Name: ZS621KL-2A011IN
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: Many Times in a day without charging
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Asus 5Z getting shutdown automatically
05-16-2020 01:48 AM
adityapruthi2001Its a default zenui design nd i guess u tweaked something via developer options n now that option is removed n u r stuckhttps://zentalk.asus.com/en/discussion/28373/asus-5z-getting-shutdown-automatically
Btw.... How did you got those circle notification icons???
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05-16-2020 12:03 PM
amitgarde3That's true.... I am stuck.... Any advice on how can i revert it back?https://zentalk.asus.com/en/discussion/comment/80510#Comment_80510
Its a default zenui design nd i guess u tweaked something via developer options n now that option is removed n u r stuck
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