Asus 5Z getting shutdown automatically
irshad.khan.in
Level 1
My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.
I observed this meassage is coming after I started facing this auto shutdown issue.
I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.
Many time phone is not starting, then i have to shake my phone to Start.
Please help me. 😥
Please tell us some basic information before asking for help:
- Model Name: ZS621KL-2A011IN
- Firmware Version:
- Rooted or not: No
- Frequency of Occurrence: Many Times in a day without charging
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Comments
This clearly looks like motherboard issue take ur device to nearest service centre for further checkups and also i would suggest you kindly backup ur important data as early as possible until ur device is working or else after fully dead u can loose all ur data
Thankyou😊
Btw.... How did you got those circle notification icons???
Its a default zenui design nd i guess u tweaked something via developer options n now that option is removed n u r stuck
That's true.... I am stuck.... Any advice on how can i revert it back?
Mobile Reset is an option.
Maybe new Firmware Update will solve this.
Hopping for the same...... 😐
now it is not starting and service center is also closed due to Corona Lockdown.
Hi, we suggest you to please visit the nearest ASUS service center for better assistance once they open in your area post lockdown. Locate here : https://www.asus.com/in/support/Service-Center/India