Asus 5Z getting shutdown automatically

[irshad_khan_in]

My phone is getting shutdown automatically and sometimes it shows the notification of Charging stopped temporarily : The temperature of the battery is too high.
I observed this meassage is coming after I started facing this auto shutdown issue.
I am charging mobile once in a day and the temprature of room is also cool. Even when I am checking some messages this notificaiton come and phone gets shutdown. I observed many time phone is cool but still this message is coming.

Many time phone is not starting, then i have to shake my phone to Start.
Please help me. 😥

Please tell us some basic information before asking for help:
Model Name: ZS621KL-2A011IN
Firmware Version:
Rooted or not: No
Frequency of Occurrence: Many Times in a day without charging
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[irshad_khan_in]

victor2020

Hi, we suggest you to please visit the nearest ASUS service center for better assistance once they open in your area post lockdown. Locate here : https://www.asus.com/in/support/Service-Center/India

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Thanks for your advice now it is working, after replacing mobile battery.