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Asus 5Z app drawer bug

Star I
Please tell us some basic information before asking for help:
Model Name: 5z
Firmware Version: 191008
Rooted or not: not
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): app drawer zen ui
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hello, yesterday i turn on Android 10 gesture, everything was working ok. When i swipe up from bottom i could move to home screen.
After night (wasnt using phone) swiping up is not working correctly. It cause opening app drawer instead of movig to home screen even when i start from bottom.
Vid included
With this bug is hard to use gesture.


Zen Master I

Nothing help yet, now only last step left, should i do backup before clearing cache?

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No need to backup before clearing cache. You won't loose any data for clearing cache.

Star I
Debasish Sahoo

No need to backup before clearing cache. You won't loose any data for clearing cache.

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I tried all steps but nothing help
The issue still exist

Community Legend II
Hi mikoda.damian
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Please make sure your storage is not full.
2. Please try Settings>Apps & notifications>App info>3 dots on the top row>Reset app preferences
3. Also, please try "the Factory Reset" 
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.