Asus 5Z app drawer bug

[mikoda_damian]

Please tell us some basic information before asking for help:
Model Name: 5z
Firmware Version: 191008
Rooted or not: not
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): app drawer zen ui
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello, yesterday i turn on Android 10 gesture, everything was working ok. When i swipe up from bottom i could move to home screen.
After night (wasnt using phone) swiping up is not working correctly. It cause opening app drawer instead of movig to home screen even when i start from bottom.
Vid included
With this bug is hard to use gesture.

[AmitGarde]

mikoda.damian

Please tell us some basic information before asking for help:

1. Model Name: 5z
2. Firmware Version: 191008
3. Rooted or not: not
4. Frequency of Occurrence: all time
5. APP Name & APP Version (If your issue relates to the app): app drawer zen ui

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello, yesterday i turn on Android 10 gesture, everything was working ok. When i swipe up from bottom i could move to home screen.

After night (wasnt using phone) swiping up is not working correctly. It cause opening app drawer instead of movig to home screen even when i start from bottom.

Vid included

With this bug is hard to use gesture.

https://us.v-cdn.net/6031231/uploads/39K4QLIDN5PZ/2020-08-28-15-34-17.mp4

Asus 5Z app drawer bug

Kindly share your exact firmware version because this gesture navigation problem is now fixed in .92 version its way more smoother now than before
Also i suggest you kindly check with your sensitivity for gesture navigation by going
Settings>display>system navigation>gesture navigation >tap on gear like icon available on side of gesture navigation option >adjust your sensitivity there
Now see if adjusting your sensitivity helps you fix your problem
Thanks! 😊

[mikoda_damian]

Sorry i didnt past whole firmware number.


Also problem only exist with android gesture. And as i said when i turned this option IT was fine, but after night IT stoped working. Restsrting phone isn't helping.
Another vid in att.
Thanks for aswer!

[AmitGarde]

mikoda.damian

Sorry i didnt past whole firmware number.

Also problem only exist with android gesture. And as i said when i turned this option IT was fine, but after night IT stoped working. Restsrting phone isn't helping.

Another vid in att.

https://us.v-cdn.net/6031231/uploads/TR2I1WZN9SGH/2020-08-28-22-38-31.mp4

Thanks for aswer!

View post

Changing sensitivity also did not help than i say kindly check behaviour of gesture navigation in safe mode
How to enter safe mode
Hold power button for few seconds you will able to see option of power off >now tap and hold on that option for few seconds > you will get a notice saying do you want to entre safe mode> select ok there > and see if same behaviour in safe mode as well
To exit safe mode just restart your device and
If still problem remains kindly try changing gesture approch to system for few minutes to swipe up and after few minutes again try to set gesture navigation and check after restart
Again problem is not solved kindly clear cache and storage of ASUS launcher by going
Settings>apps&notifications>asus launcher >storage >clear cache clear storage and force stop and see
Thanks !
I hope something will help you

[mikoda_damian]

amitgarde3

https://zentalk.asus.com/en/discussion/comment/107337#Comment_107337

Changing sensitivity also did not help than i say kindly check behaviour of gesture navigation in safe mode

How to enter safe mode

Hold power button for few seconds you will able to see option of power off >now tap and hold on that option for few seconds > you will get a notice saying do you want to entre safe mode> select ok there > and see if same behaviour in safe mode as well

To exit safe mode just restart your device and

If still problem remains kindly try changing gesture approch to system for few minutes to swipe up and after few minutes again try to set gesture navigation and check after restart

Again problem is not solved kindly clear cache and storage of ASUS launcher by going

Settings>apps&notifications>asus launcher >storage >clear cache clear storage and force stop and see

Thanks !

I hope something will help you

View post

Nothing help yet, now only last step left, should i do backup before clearing cache?