Any resolution on Camera blurr issues on Zenfone 5z

[cycloneabhi]

Please tell us some basic information before asking for help:
Model Name: ASUS_Z01R
Firmware Version: QKQ1.191008.001.WW_user_100.10.107.110_20201118release-keys
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Camera
It's absolutely not UID. I'm using the phone with atmost care no single scratch as well. It started happening all of sudden. Please help me getting this resolved. Asus promised the flagship service for all its Zenfone going forward from 5z and I'm facing this. I read many threads where its also been mentioned that it happen to many user. Please get it fixed and share the process.

Please reply guys. I'm struggling with this since last 2 months!
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[Aryan202]

cycloneabhi

Hi @Christine , Greetings for the day.

You have read the problem area I have mentioned above. Can you please help me in resolving the issue?

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Wrong tag @Christine_ASUS
This is the correct tag 😄

[cycloneabhi]

It's not worked at the moment but what all I was saying is, similar workaround works well.

[Aryan202]

cycloneabhi

It's not worked at the moment but what all I was saying is, similar workaround works well.

View post

Ohk i see hopefully mods help you out then 👍

[Christine_ASUS]

Hi cycloneabhi 
Thank you for your asking. Have you ever performed Factory Reset?
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
https://www.asus.com/support/FAQ/1036182/
If you did try Factory Reset yet the issue remains the same, please check your inbox and provide me your SN for further warranty checking.

[cycloneabhi]

Hi @Christine_ASUS ,
Thank you Christine for responding.
Yes. I tried that as well. It started acting all of sudden. I tried factory reset, Reboot in Safe Mode, Enabling and Disabling of Camera App.
Nothing worked!
Just to add, I'm using my phone with atmost care, you can't even find a single scratch on it.
Please let me know, where do I provide the SN number?