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android 10 bugs

When i installed android 10 on my phone, theres a lot of bugs...

1. The camera is not good
2. The mic is buzzing
3. The battery is unstable, when i show battery is 62% it shows 0% and return to the current battery.

I hope will update soon...
5 REPLIES 5

Roystoys
Zen Master III
That doesn't sound right. When I had a zenfone 5z android 10 worked without any issues. I would try a reset, just a soft reset at first and if that doesn't help a full factory reset

AmitGarde
Community Legend II
saifulmuhammad286

When i installed android 10 on my phone, theres a lot of bugs...

1. The camera is not good

2. The mic is buzzing

3. The battery is unstable, when i show battery is 62% i shows 0% and return to the current battery.

I hope will update soon...


android 10 bugs
Do you own zenfone 5 or 5z?

Christine_ASUS
Community Legend II
Hi saifulmuhammad286
Thank you for your asking. Kindly try some at-home troubleshooting tips below:
1. Does the issue appear on the stock camera only or on other camera apps (e,g. Instagram) as well?
Please try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then try to re-install 3rd party camera apps and check again.
2. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps.
# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/

Besides, does the issue appear right after any system/apps' download or update? You may also try to downgrade to Android 9 by downloading Version Android 10 downgrade to P on our support page in micro SD card and follow the steps at the below link.
ZenFone 5|Phones|ASUS Global[Phone] How to downgrade OS version from Android 10 to Android 9 target version? | Official Support ...
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try CallUs: https://www.asus.com/support/CallUs
Please backup before you submitted to the repair center
[Phone] How to back up the data stored in your phone ? | Official Support | ASUS Global