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5Z Update to Android 10 - a couple of little problems s...

srota
Rising Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: ww_100_04.44.98_20191115
Frequency of Occurrence: once
Rooted: No
APP Name:

Last edited by srota on 2019/12/1 12:20 5Z Update to Android 10 - overall good results, a couple of little problems solved. Just to share some findings , in case other users will encounter the same little problems. I updated the phone downloading the Android 10 version ww.100.04.44.98 from the AsusTek web link: https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS620KL/UL-Z01R-WW-100.04.44.98-user.zip The updating process went smooth. Problem with Contacts: when the phone restarted I noted that opening the contacts, names and addresses were not visible. Moving to the dark background and moving back to the light background, names become again readable. Problem is solved. Essentially color of the fonts beame initally white on a white background, characters were no more visible. Problem with SD card . After the upgrade, the SD card was recognised, with all the files in it well readable in the Data Manager . Following a phone reboot the card was no more visible in the Data Manager. Rebooting again the phone, the card became again visible. Currently no problem with SD card. Few issues with Widgets: it seems to me that few Widgets are not working well, perhaps it is a matter of learning from my side. No big issues in any case. Microsoft Apps all working, very well: I have installed Edge, OneDrive, Outlook, Office, Microsoft Weather : all work fine, very fast. WhatsApp: working very well. That is all from my side.
66 REPLIES 66

Y_ASUS
Zen Master I
Hi srota, Thanks for your feedback. Is the problem with contacts still appearing? If yes, could you help us provide a screenshot, and tell us after what actions the problem appears? Please also tell us the Contacts version. Is the problem of the SD card continue appearing? If yes, does it appear after rebooting the phone? Could you tell us the brand and model of your SD card? Thank you 🙂

srota
Rising Star I
Bruno~xD posted on 2019/12/1 23:09 One of the issues described by Asus about A10Q is that some apps aren't optimized yet. Do Zenfones ...
under the phone settings, there is indeed the possibility of directly viewing the usage of the battery by Apps since the last re-charge of the battery itself, and there is an automatic notification by 5Z of anomalous draining of power by an App (this notification can be disabled if one does not want it). No problem ever experienced on my 5Z with WhatsApp draining the battery!.

srota
Rising Star I
Last edited by srota on 2019/12/2 11:03
Jei_ASUS posted on 2019/12/2 07:41 Hi srota, Thanks for your feedback.
Dear Jei_ASUS, good news from my side! The problem with Contacts has never appeared again. Also, the problem with SD card has not re-appeared. The SD card is a Samsung microSD EVO Plus 32 GB. Best Regards, srota

vickyvck546
Star I
Otg is not working  After Android 10 update Fix please