[5Z] Battery Health
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01-23-2022 11:09 PM
I've been using my Zenfone 5z since 2.5 years. Recently, I'm getting a poor battery backup around 4 hr 30 mins screen on time on a 100% charge. I do not play games at all. Casual use (not even calls). I downloaded battery health checking app, its showing me around 60% battery health. Can someone confirm their battery health by downloading AccuBattery app. Please post a screenshot like below. I have to decide whether to change the battery or not.
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01-27-2022 08:09 AM
Hi, we request you to provide us your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.
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01-27-2022 08:36 AM
Here is the screenshot of software information.
These are the latest battery statistics to help you with analysis.
@fussion_ASUS
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01-31-2022 07:52 PM
fussion_ASUSI'm waiting for your reply.Hi, we request you to provide us your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.
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02-03-2022 07:11 AM
Hi, 1st we would not recommend you to use any 3rd party App to check your battery stats. But, it's been more than 2+ years now you mentioned so the battery life itself tends to decrease overtime. You can refer to the below article to understand better - https://www.asus.com/support/article/604/
We would recommend you to replace your battery if you want a better battery life.
We would recommend you to replace your battery if you want a better battery life.
