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更新後出現問題
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更新後出現問題
vincent_f189292
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05-23-2019
10:06 PM
5z更新後,圖片庫的相簿長期無法顯示,相片間歇性無法顯示,以致相機無法使用,有關媒體的運行出現問題,聆聲與相片同樣間歇性無法使用,因此鬧鐘無法播放聆聲,打電話時聽不到對方的聲音。 但whatsapp的拍照和通話功能仍然可以正常使用,反而本機的app卻出現問題。
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ServiceE_Asus
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05-27-2019
02:38 AM
Hello vincent.f1892926 , 感謝您的詢問, 能否請您幫小編檢查看看手機韌體是否已更新至WW-90.11.162.58? (設定> 系統>關於> 軟體資訊>版本號碼) 如已是此版,為了排除是否為軟體異常導致,建議可將手機資料備份後再恢復原廠設定觀察看看, 造成不便之處,敬請見諒。
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