ZenFone 4 Max (ZC554KL) Badge Problem

[hayyam]

Please tell us some basic information before asking for help:
Model Name: ZenFone 4 Max (ZC554KL)
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): Outlook and SMS
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Hi All
I have a ZenFone 4 Max (ZC554KL)
badge count or badge notification not working with Outlook and SMS (Messages) app
Any idea?
😔

Regards

[hayyam]

Dear Christine
may be it is related with ZENUI Launcher
I forced to STOP this launcher app..Cleared cache
I cant find update of this launcher

[Christine_ASUS]

Hi hayyam
Thank you for your reply. My device only encounters the issue with Outlook, kindly report to the app developer for further assistance.
Firmware version: WW-15.2016.1907.519
ZanUI Launcher version: 4.5.2.69_190303_2