Please tell us some basic information before asking for help:
Model Name: ASUS_X00ID
Firmware Version: WW_14.2016.1707.151_20170727
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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As you can see above, my phone is really really outdated. I never updated it since I bought it. Whenever the FOTA service started downloading updates, I always stopped it (Force Stop). But recently, even if I manually check updates, it does not download anything.
Questions:
1. Since my phone is not rooted, maybe the problem is in the FOTA? It says:
Storage: 64KB used in Internal Storage
Data usage: 850 KB used since Mar 16
Is there any way I can fix the FOTA service without resetting the phone?
2. Do I need to download and install all firmware version for WW up sequentially? If I download only the latest firmware version, would that include everything I missed since 2017?
