This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

proximity sensor problems during calls

proximity sensor problems during calls. Screen does not turn off with face close to sensor
1 REPLY 1

Y_ASUS
Zen Master I
Hi juniobatista07, When this problem appears, do you have earphones plugged in? Are you using the phone's receiver and earpiece? Does this happen to the preloaded phone app? How often does this problem appear? Please tell us your firmware version and phone app version. Thank you 🙂