Showing results for 
Search instead for 
Did you mean: 

How can I downgrade my Asus Device??

Star I
Please tell us some basic information before asking for help:
Model Name: ASUS_X00LD
Firmware Version: WW.15.0400.1910.518_20191021
Rooted or not: Not Rooted
Frequency of Occurrence: -
APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I want to downgrade my Asus device which is currently on Oreo to Nougat.
I tried to use the "" from the official site, thinking I can do it by applying update from SD Card but that's not the case. It gave me error; Error in sideload/ (status 4)
Any help regarding the same will be appreciated.

Rising Star II
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. We request you to call the service center before visiting. Locate here: