Camera zc554kl not work

[JLMA]

Please tell us some basic information before asking for help:
Model Name: ZenFone 4 Max (ZC554KL)
Firmware Version: WW-15.2016.1907.519
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Camera Version 3.0.57.7_180904
First of All i Can't go to Local Service For Fixing my Phone
i Rather to Sell My Phone But no One Don't wan't this Phone With out Camera
If Any One Have Any Solution For My Program Just Please Comment Below ,This problem Really Mad Me 😫
I Have This Problem For 6 month , After i Update it to Android 9 And After That i Don't
Like it For Some Reason So I Try downgrade To Android 8 After two or three Day
Camera Was Not Work ( Some Time it was Work Some Time it not Work And Now it is
not work At All ) 3 Camera And All Them Dead in One Day
Sorry For Bad English And Thanks For Reading My problem
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[Christine_ASUS]

Hi JLMA
Thank you for your asking. Kindly refer to the link below as troubleshooting tips.

Sharon....

Basic info below.

Just like all other zenfone 4 max users (according to the internet), my camera has gone dark. There have been many posts about this already but I was just wondering whether Asus has been working on a solution or not? If yes please tell us the solution. Just like all others I've tried all steps , updated and reset all settings.

some basic information before asking for help:

1. Model Name: Zenfone4 Max 5.5"(ZC554KL)
2. Firmware Version: see picture
3. Rooted or not:
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app): Camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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[Zenfone 4 Max ZC554KL] Camera not working/dark

If the situation remains the same after you try all the suggestion, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs