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4G doesn't work after updating to Android 9 Pie

brendax02
Star I
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: Android 9 Pie
Frequency of Occurrence: Just now
Rooted: No
APP Name: Network mobile data

Yesterday, I updated my Zenfone 4 with the Android 9 Pie Beta, that was released at Asus website this week. It was all fine and perfect, until I went out today and tried to use my 4G. It just doesn't work anymore. The network mobile data function doesn't even turn on. I recorded my screen to try to show what is happening, because I have no idea what to do to solve this. :( https://youtu.be/h6pTJOev-PY
8 REPLIES 8

BraulioHoltz
Star I
strange, I upgraded to Android Pie, and my carrier is Tim and the 4G works normal

BraulioHoltz
Star I
strange, I upgraded to Android Pie, and my carrier is Tim and the 4G works normal

brendax02
Star I
The problem, in my case, isn't with the carrier, is the OS. I tried different SIM cards to make sure it wasn't a phone provider problem. Even with other cards from other carriers, I was still unable to just turn the mobile data function on 😞

BraulioHoltz
Star I
I'm also using Android Beta Beta, try to format. I updated normal without formatting, it worked everything ok.