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Anyone else immediatly loose signal when you try to call someone?

karutvo2
Star I

I have the Zenfone 11 Ultra, have had it since July and only until the last month have I started having a very peculiar problem, about half the time I try to call someone, my phone drops all service for ten seconds and reconnects the the network. I have T-mobile, and I hope that's not the problem.

But does anyone know if it's a Zenfone problem, a 5G problem, or a T-mobile problem?

1 REPLY 1

abdullah_kara
Rising Star I

Evrybody same problem actually. Not only zenfone 11 have that problem. Zenfone 9 owner live same problem. After Android 14  we couldnt use our phone. Communication and mobil data problem. And Asus didnt solve our problem yet. May be 5 years later they will solve. Their sofware group not good. And this company have not etic about customer service. They dont interested. Everyday we check May be New version will come and we will use our phones. Unfertunatelly Asus product last prefer anymore.