Showing results for 
Search instead for 
Did you mean: 

Ai wallpaper not working

Star I

Does anyone have issues where the ai wallpaper isn't generating new wallpaper?

I keep regenerating and it's always stuck in the previous wall paper.

I'm using the Zenfone 11 ultra.


Star II

I have the same problem.


Guess it is a bug which will require some love.


Hey @VincentvdBergh 

Can you please share a log for the issue?

Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

File is shared. 

Hey @VincentvdBergh,

Can you please try the following steps and let me know if it helps-

Long press Homescreen > Wallpaper & style > Change wallpaper > AI wallpaper > Tap more option at the upper-right corner > AI kit manager > Long press AI Image Kit > Uninstall AI Image Kit

Download AI Image Kit again and see if it resolves the issue