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Zenfone 10 trouble with IG camera

Yebiggah
Star I

For some reason whenever I attempt to take a photo through Instagram, wether it be a story or something I wanna take a pic of to send in a aDM, it opens the camera, and as soon as I take the photo, the whole app freezes and I gotta open the list of open apps and kill it that way.

It is very annoying to hVe to go all the way out to the camera, take the photo and then look for it to send it.

3 REPLIES 3

Mansi_ASUS
Moderator
Moderator

Hey @Yebiggah,

I have reported the issue to the R&D department. The team is working on resolving the issue, which will be fixed in future updates.

The same problem in the telegram application. When I try to take a photo or video from an app, the camera turns on and sometimes freezes.

@Mansi_ASUS I'm having this exact issue with my Zenfone 10 as well, any updates on this fix? It makes the camera within any social media app, basically unusable...